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National Grid Customer Advocate hours at City Hall

April 25 @ 10:00 am - 2:00 pm

a blue and white logo with the words national grid here with you here for you.

Connect to Caring: Meet with a Customer Advocate at Lynn City Hall (Room 302)

Our Customer Advocates will be available to meet one-on-one on the 2nd and 4th Tuesday of the month – every month to discuss options to manage your energy bill and help you find assistance, including:

  • Discount rate
  • Payment Plans
  • Budget Billing
  • Arrears Management Program (AMP)

No appointment is needed, but please bring the following when you visit:
If you receive SNAP, MassHealth, SSI or WIC, please bring your benefit card and/or program acceptance letter to enroll in our Discount Rate Program.

With higher energy prices this winter, we’re here to help:
For more information, please


The above information was submitted to us by National Grid.


Lynn City Hall & Auditorium
3 City Hall Square
Lynn, MA 01901 United States
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